Troubleshooting: joining, sound and connection
Fixes for the common snags: room code not working, a player dropped out, no sound on the TV, or the game froze. Most take seconds.
Updated
The room code doesn't work
- Room codes have 5 characters and never contain 0, O, 1 or I. Check for look-alikes.
- Make sure the host's game is still open. Rooms close after the game finishes, and unused rooms close after a day.
- If the game has finished, the host needs to start a new one. New players can't join a finished game.
A player dropped out
Reopen the game page on the same phone and browser. It rejoins automatically with the same name and score. Private browsing tabs forget you when closed, so use a normal tab.
No sound on the big screen
- Click once anywhere on the big screen. Browsers block sound until you do.
- Press M in case it's muted, and check the on-screen volume.
- If you're casting, cast the whole tab, not just the screen.
The big screen froze or refreshed
Reload the page. The TV remembers its room for 6 hours and reopens it with everyone still in.
Questions
Does it work on iPhone and Android?
Yes. Any recent phone browser works: Safari, Chrome, Samsung Internet, Firefox.
Does FunClubGroup work without internet?
No. The big screen and phones both need an internet connection, but they don't need to be on the same network.